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First Citizens Bank

3.9

About this business

Location details

2600 Medical Office Pl, Goldsboro, NC, 27534, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.913 reviews
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Mary Holmes's profile image
Mary Holmes 
a month ago

Helped me slam a scammer and within the hour I got my money back 

Elizabeth Thompson's profile image
Elizabeth Thompson 
a month ago

What should have been a 5-minute process turned into a complete fiasco. The teller refused to cash a double-endorsed check, claiming a strict "company policy" prevented her from doing so. However, when I asked to see the written policy or even get a policy number for reference, she could not produce it. I called First Citizens customer service right from the parking lot, and the phone representative explicitly stated that this restriction was a branch-specific decision, not a corporate-wide mandate. Despite this, two branch ... read more

Katie Hutchins's profile image
Katie Hutchins 
2 months ago
Jennifer Johnson's profile image
Jennifer Johnson 
3 months ago

My account keeps getting hacked. The most recent thing is I had to pay on a check line reserve knowing it was proved to be fraud. I understand why, but it’s still wrong. I’m paying for someone’s criminal act at my expense. I’ve been with them for too long for my account to continuously be hacked. Every time it has been hacked, they found it was fraudulent. This is the first time I’ve had to pay on a check line reserve. I’m not doing anything for my account to be hacked so many times. I had no idea that I had a check line res... read more

Gina Cochrane's profile image
Gina Cochrane 
3 months ago

Greatest bank ever! All employees are like family! Joanna Kerns is the best! 

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.9 star rating with 13 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open at 9:00 a.m. 

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