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First Citizens Bank

2.6

About this business

Location details

3604 Ramsey St, Fayetteville, NC, 28311, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.621 reviews
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Shayeas7's profile image
Shayeas7 
a month ago

This particular first citizens has the slowest service! 

Willie X's profile image
Willie X 
a month ago

This branch use to be a customer friendly location. The new staff is very RUDE! I was shocked because this WAS my to go to bank. Wow! Come on First Citizens! I have referred a lot of people to this bank. Bring back the old staff or at least let them get training from them to maintain a level of professionalism and courtesy when it comes to customers. SMH 

Liz Vasquez's profile image
Liz Vasquez 
4 months ago
MTP's profile image
MTP 
4 months ago

Worst experience ever they are lazy and do not want to help! They are too busy eating, I went to the skibo location and got all the help I needed. Do not go here 

Thomas Maultsby's profile image
Thomas Maultsby 
6 months ago

Brother went in to deposit a check and was denied after giving his id and bank card. Showed his bank card and was told “ anyone can get one of those”. Apparently the staff there is comfortable with profiling, which speaks volumes for the management there. I had a business account there and they charged my account into the negative and closed it. Made the deposit to open the business account and they charged paper statements fees of $6.50 a month even though I never received a statement until the account went negative. 

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 2.6 star rating with 21 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open at 9:00 a.m. 

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