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First Citizens Bank

3.6

About this business

Location details

4004 N Roxboro St, Durham, NC, 27704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.614 reviews
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Jesse Franklin's profile image
Jesse Franklin 
a month ago

I would recommend going to any other bank than First Citizens. It's taken phone call after phone call to get my name and address updated when they have made the mistake after I moved out of state. I've faced discriminatory practices both on the phone and in person as a trans customer. Closing my accounts with them has been an absolute nightmare. I've been denied a manager multiple times on the phone when requested. They disabled my online banking when I still had a credit card with them. It's been an absolute nightmare. The ... read more

Wyatt Marcum's profile image
Wyatt Marcum 
a year ago

i asked for 15 trillion dollars and they said no 

John Godkin's profile image
John Godkin 
2 years ago

Erin was a tremendous help in getting me set up. A great branch! 

jackie newkumet's profile image
jackie newkumet 
2 years ago

Thankful for Erin C., who has been SO HELPFUL to me. She’s an asset to this bank and I’m grateful for her support. 

Max Mooneyham's profile image
Max Mooneyham 
3 years ago

Tried to charge $8 to cash a check drawn on a First Citizen account as even though the check was First Citizen, I did not have an account there. 

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.6 star rating with 14 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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