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First Citizens Bank

3.4

About this business

Location details

18 Lake Concord Rd NE, Concord, NC, 28025, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.425 reviews
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Scott F.'s profile image
Scott F. 
4 years ago

This is the first bank that I have received personalized service. I have finally found a bank where I am not just a number. Toby Blatt is always professional and always gives his clients first class service. And today, the first class service is what sets this bank apart from their competition. 

Earlene C.'s profile image
Earlene C. 
5 years ago

They are the best branch you have. I have always been happy dealing with the people and the professionalism from the Ladies there. I feel the trust that I should feel at some of your other branches. 

Sherry H.'s profile image
Sherry H. 
5 years ago

They are the best branch you have. I have always been happy dealing with the people and the professionalism from the Ladies there. I feel the trust that I should feel at some of your other branches. 

Sargent H.'s profile image
Sargent H. 
6 years ago

These moronic dimwits can't tell their back sides from a whole in the ground, losing deposits seem to be their specialty, steer clear of this place to avoid a lot of time and trouble and avoid it like the plague! 

Tiffany S.'s profile image
Tiffany S. 
6 years ago

Great Bank! Nice people! I was scammed by a Fake check it looked so real but always remember if it sound to good to be true more than likely it's not real. The faurd department got it back. It took time! Thanks u First Citizens Bank and there Faurd department! If it sounds to go to be true then?......... Stay away from 3rd party emails. People always read the terms and conditions. Read little fine print. Because they don't just put your money right back & the scam artist are over seas! IRS don't call police department don't ... read more

Margie B.'s profile image
Margie B. 
7 years ago

They are always very informative regarding your monies, whether it be savings accounts, investments, card fraud, etc. So happy to be apart of this family. Easy to confide in them my personal problems so as to best help me with my finances and making money from it! 

Joann F.'s profile image
Joann F. 
8 years ago

I have never been treated so poorly in my life , this is where my husband and I bank I went to our bank our branch to be treated like a piece of garbage the teller was so rude I was in shock . I walked outside to calm down and think if this really just happened did a teller just be so rude to me that I was in shock. I walked back in to ask to speak to a manager to complain but he was not in I was told he was at the DMV and wouldn't be back for hours. The lady we was not the manager actually made me cry like I was wasting her... read more

Pamela H.'s profile image
Pamela H. 
9 years ago

I've been with First Citizens with the 2 business that I am co-owner of in Greenville for many years. For a bank that was founded on "helping small businesses grow and suceed" they are quite comical since they are not helpful at all. A bank should partner with a business to help and work with them. Instead, I have had years of battling every little incident and constantly hear them pass the problem off to someone else. If my business should encounter a problem with credit card processing, online access, account withdrawals, ... read more

Colleen B.'s profile image
Colleen B. 
9 years ago

I plan on submitting a complaint to the FTC and am considering a lawsuit for unfair business practices by this branch. They have broken the law and have besmirched the text of the RCC. They withhold certified funds to further their bottom line for their end of the year bonuses. This has caused my family great financial harm, has caused my bills to be late and has ruined Christmas. As soon as my funds are available, I WILL be transferring my account. I will be gone, but not forgotten. Thanks Brett. 

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.4 star rating with 25 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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