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First Citizens Bank
- Financial Services
- Asheville, NC
About this business
Location details
625 Merrimon Ave, Asheville, NC, 28804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You can travel hundreds of miles in any direction and stop at every First Citizens Bank you pass and you will never find a teller as rude as the ones at this location. One or twice? Maybe they ate having a bad day? Multiple times? That means it's a work culture there. I don't have a large sum of money in my account, but I'm never in the negative, I don't owe them any money, so why do I leave there feeling like garbage? There is nothing wrong with being kind, or even indifferent, but staring someone up and down and being rude... read more
Tellers are great. No problem there. Lost my card on a weekend out, and asked for them to send a new card in the mail… that was on December 20th and now it’s January 21st and I still don’t have a card from them. I Had to open an account somewhere else to have a working card to pay bills with. Customer care could be much better.
Unfriendly—antithesis of accommodating. I figured going to a different branch to cash a check would be fine (think again, friendos). Stick to your normal, amicable branches. This isn’t the one. Oof
I was making a deposit at the ATM on Merrimon Avenue in Asheville, North Carolina this morning. The deposit was for 160.00. The machine wouldn’t except 4 of the 20 dollar bills. In return the machine gave me back 80.00 and kept 80.00, with no deposit slip. I circled around to the teller to deposit the 80.00 and to explain the previous attempted deposit. I explained my situation and made the 80.00 deposit . The teller gave me the fraud Dept. number to call.When I asked the teller her name she replied Stephanie, WHY? Why?In a ... read more
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 3 star rating with 8 reviews.
When is First Citizens Bank open?
First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m.
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