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First Citizens Bank
- Financial Services
- Royal Pines, NC
About this business
First-Citizens Bank & Trust Company, also known as First Citizens Bank, is one of the largest, family-controlled financial institutions in the United States. It offers a range of financial products and services for individuals and institutions throughout North Carolina, Virginia, West Virginia, Tennessee and Maryland. With assets of more than $17 billion, the bank maintains a staff of over 4,700 employees. First-Citizens Bank & Trust Company offers financial assistance, merchant and wealth management services, as well as cre... read more
Location details
2106 Hendersonville Rd, Royal Pines, NC, 28704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
10 July 2025 - I arrived at the drive-up window at 11:30am, no line. The female teller gave me and warm welcome and I noticed the updated transaction tray, which she acknowledged. Everything was over so fast I didn't have time to tend any cell phone chores. Be ready, they are Fast!
First Citizens Bank of Arden 2106 Hendersonville Rd Arden NC 28704 828 257 5703 2024 Dec 5 Most of my FCB banking is done online. Today, I needed assistance that couldn't be done online. Within 5 minutes after I walked in the door, mission accomplished by a friendly, knowledgeable teller! My wife and I have banked at First Citizens Bank for many years. Before having our checking and savings accounts at this location, First Citizens Bank has financed at least two vehicles for us. This bank can be accessed from 3 different str... read more
I only stop at this location if I have to. I've gone here with questions at least twice, and on both occasions my questions were met with complete befuddlement, and only "sorry" for an answer. No attempt to figure anything out (took the same questions to other branches and got my answers right away). I'd say that of the branches in my area, this is the one that has the biggest air of confusion about it. Keep everything simple and straightforward for them, and you should be okay. Otherwise, I'd suggest going elsewhere.
Im bank with first citizens at the moment. They are hands down the worst bank I've ever had to experience. They're online. Banking is not time accurate. They'll charge you overdraft fees when you have money in a deposit let's say a Venmo or cash app and then they'll hit you with the fee anyway. Customer service is a joke. I went to get a notary republic and it was like pulling teeth. So if you're deciding on a bank, either go to bank of America or credit union anything's better than first citizens bank.
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 3.4 star rating with 14 reviews.
When is First Citizens Bank open?
First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m.
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