First Citizens Bank

Tonya Goodyear 

on Google

7 months ago

I like First Citizens as a whole. But this location is the absolute worst! The customer service is terrible. On Friday, 8/9/2024 (during TS Debby), I had an employee who took his paycheck to be deposited. They refused the check saying it was too wet. It had 2 drops of water on it, you could read everything,nothing was smeared & there were no tears. I've been told they can't open the lobby because they don't have enough employees but the few times I've been there, there were people standing around inside talking. Do yourself ... read more

Anonymous 

on Google

10 months ago

I don't recommend FCB. As a long time customer, im disappointed in the way i was treated, over what i thought was the right thing to do 

Leonard Duckworth 

on Google

10 months ago

I don't recommend FCB. As a long time customer, im disappointed in the way i was treated, over what i thought was the right thing to do 

Chrissy Roe 

on Google

4 years ago

Without a doubt THE WORST bank I've ever had to deal with. I've worked for the same person for over a YEAR. same person writes me a check every week, for around the same amount, they call him EVERY TIME to verify his check. They always say "well if u had an account here...". I would NEVER want my bank calling me to verify every check coming through my account. What a hassle. Who is that bored they want their phone ringing with every check they write? I mean c'mon now after the first few dozen times of waking up a 79 year old... read more