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First Citizens Bank

3.1

About this business

Location details

1535 Hershberger Rd NW, Roanoke, VA, 24012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.18 reviews
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RENA the DIVA's profile image
RENA the DIVA 
on Google
4 months ago

This branch made me feel so unwelcomed. I came to open up an account and I had a Treasury check and they said it didnt process. I havent even signed the back of it and the lady on the left told me in a rude voice that “it doesnt matter”.Looking at me in disgust like I felt so segregated. I uploaded that check into my online bank account for mobile deposit and SIGNED THE BACK & it got approved. Also the lady told me it’s going to be an hr & a half wait to see someone and this other customer walks in and goes to see someone bu... read more

Tom Stewart's profile image
Tom Stewart 
on Google
8 months ago
Melvin Martinez's profile image
Melvin Martinez 
on Google
a year ago
Fly Eagle 35789's profile image
Fly Eagle 35789 
on Google
4 years ago

I've been with First Citizens about 18 years. I love this institution but think it's now time to switch to a local credit union. I keep having to request new debit cards because of hackers over the last 3 years! I used to never have these issues. It's so inconvenient. Received another alert someone tried using my card again. My husband has been with his bank 30 years, local credit union & he's never one time had any issues. 

Jennifer Schiavoni's profile image
Jennifer Schiavoni 
on Google
4 years ago
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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.1 star rating with 8 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open at 9:00 a.m. 

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