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First Citizens Bank

3.4

About this business

Location details

1535 Hershberger Rd NW, Roanoke, VA, 24012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.47 reviews
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Tom Stewart's profile image
Tom Stewart 
on Google
3 months ago
Melvin Martinez's profile image
Melvin Martinez 
on Google
a year ago
Fly Eagle 35789's profile image
Fly Eagle 35789 
on Google
4 years ago

I've been with First Citizens about 18 years. I love this institution but think it's now time to switch to a local credit union. I keep having to request new debit cards because of hackers over the last 3 years! I used to never have these issues. It's so inconvenient. Received another alert someone tried using my card again. My husband has been with his bank 30 years, local credit union & he's never one time had any issues. 

Jennifer Schiavoni's profile image
Jennifer Schiavoni 
on Google
4 years ago
Joseph Davis's profile image
Joseph Davis 
on Google
5 years ago

I have had an account with First Citizens since approximately 1993 and my son and wife had a very disappointing experience. When my son was 18 he opened a checking account and the person that opened the account Kathy Turpin took advantage of my son and opened an account that he thought was free checking. Turns out I guess she got commission like Wells Fargo for an account he didn’t need. He ended up paying 12.00 a month because she took advantage of him. He didn’t check regularly and he account went to collection. And when m... read more

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.4 star rating with 7 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open at 9:00 a.m. 

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