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First Citizens Bank
- Financial Services
- High Point, NC
About this business
Location details
700 N Main St, High Point, NC, 27262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Have to agree with other reviewers. Terrible customer service. I needed to close out a safe deposit box for an estate. I requested a time later in the day since I was traveling from out of town. They would not make an appointment becasue the only banker that could do it that day wanted to leave work early before a holiday.
Truly shocked at how poorly my elderly mom is consistently treated at this branch. It's a 180 degree about-face to the way our entire family was cherished at the mall branch they closed down. Every employee there knew and called us by name. It is truly disappointing to see such a decline in the level of customer service First Citizens used to insist on providing its customers.
Truly shocked at how poorly my elderly mom is consistently treated at this branch. It's a 180 degree about-face to the way our entire family was cherished at the mall branch they closed down. Every employee there knew and called us by name. It is truly disappointing to see such a decline in the level of customer service First Citizens used to insist on providing its customers.
Terrible customer service. Called asking questions for an elderly non-mobile customer. We were asking a question about his check and the person from First Citizens hung up. Update Went to speak to the manager found out she was the one who hung up. I'm at a loss for words. BEWARE
Ive been to this bank many times. They are always nice and have good service.
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 2 star rating with 7 reviews.
When is First Citizens Bank open?
First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m.
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