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First Citizens Bank
- Financial Services
- High Point, NC
About this business
Location details
700 N Main St, High Point, NC, 27262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Truly shocked at how poorly my elderly mom is consistently treated at this branch. It's a 180 degree about-face to the way our entire family was cherished at the mall branch they closed down. Every employee there knew and called us by name. It is truly disappointing to see such a decline in the level of customer service First Citizens used to insist on providing its customers.
Truly shocked at how poorly my elderly mom is consistently treated at this branch. It's a 180 degree about-face to the way our entire family was cherished at the mall branch they closed down. Every employee there knew and called us by name. It is truly disappointing to see such a decline in the level of customer service First Citizens used to insist on providing its customers.
Terrible customer service. Called asking questions for an elderly non-mobile customer. We were asking a question about his check and the person from First Citizens hung up. Update Went to speak to the manager found out she was the one who hung up. I'm at a loss for words. BEWARE
Ive been to this bank many times. They are always nice and have good service.
Teller staff is courteous and quick. Need any other services go elsewhere. Worst customer service I’ve ever experienced with a bank. Will be moving money out soon.
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 2.2 star rating with 6 reviews.
When is First Citizens Bank open?
First Citizens Bank is closed now. It will open on Monday at 9:00 a.m.
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