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First Citizens Bank

3.2

About this business

Location details

302 E 2nd St, West Jefferson, NC, 28694, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.222 reviews
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Jesse Treadway's profile image
Jesse Treadway 
on Google
2 months ago

This bank pretty much took $200 from me and can't explain it to me and the manager wouldn't even try to resolve the situation kept making me talk to a teller and they all gave me a different story each day as to were my $200 went yet still no money witch was supposed to be in there, one of the bank tellers there Joyce is very rude doesn't need to be in customer service work. would not recommend this bank to anyone if u want good customer service and to know that your money is good I would highly suggest a different bank 

Rebekah Griffith's profile image
Rebekah Griffith 
on Google
5 months ago
David mtnman's profile image
David mtnman 
on Google
6 months ago

Today I was simply withdrawing some spending money from the ATM, but this has been my go to bank since 1973. 

Terri Smiley's profile image
Terri Smiley 
on Google
9 months ago

I just started banking with First Citizens Bank in West Jefferson. Kathy Finley was awesome and was a big factor why I chose this bank when I spoke with her on the phone. She was very professional and very real. Alex was great getting me started with my new account. Couldn't ask for a better experience. Thank you Terri Smiley 

Jordan Mahala's profile image
Jordan Mahala 
on Google
a year ago

The staff were great! Amy Welch was a wonderful help and very informative. I would recommend to anyone! 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.2 star rating with 22 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open on Monday at 9:00 a.m. 

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