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First Citizens Bank
- Banks
- Blythewood, SC
About this business
First Citizens Bank & Trust was founded in 1913 and serves the financial needs of the residents of South Carolina and Georgia through a network of branches and ATMs. It offers a range of banking services for individuals and businesses. The bank provides wealth management, trust and retirement services. First Citizens provides savings, checking and individual retirement accounts. It also offers brokerage and investment services through First Citizens Securities Corporation. The bank also offers credit and debit cards, as well... read more
Location details
201 Blythewood Rd, Blythewood, SC, 29016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I had a bad encounter with Stacey Williams the supervisor. I went in to withdraw money from my account and she questioned me about every transaction in my account. At the front desk in front of everyone. That is private information and no ones business but my own. She continued to make me explain to her what the tractions were before she would give me my withdraw. Then to give me advice I did not ask for. Also her attitude when she was questioned about why it was her business was nasty and unnecessary.
Mrs. Sabrina, you were Amazing! I truly appreciate your assistance today! You have such a warming personality! Until next time!
The simple minded employees are not professional when it comes to conducting business. I.e, a loyal customer that has been banking with that bank for over 20 years, trying to withdraw MY own money. I guess it was because I'm a black man that has access to more money than they have and wanted to withdraw a large lump sum. Non the less, that's what banking companies are hiring these days, prejudice.
Laken McFadden gave top tier service. I came in for a letter I needed, and she was able to make it happen. Although, I had to wait for period of time, I had no complaints as she was humbly taking her time helping elderly account holders.
I have tried working with their corporate customer support several times and they were terrible. BUT...I called Terri Riser at the Blythewood Branch to solve my issues with a stolen credit card and she was fantastic. It's amazing how much of a difference it is between local customer service and regional/national/corporate call centers.
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 2.9 star rating with 19 reviews.
When is First Citizens Bank open?
First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m.
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