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First Citizens Bank

3.3

About this business

Location details

7039 Parklane Rd, Arcadia Lakes, SC, 29223, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.312 reviews
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Renfield Ramirez's profile image
Renfield Ramirez 
a month ago
A Plus Pesticide's profile image
A Plus Pesticide 
2 months ago
Christina's profile image
Christina 
2 months ago

This bank has bad customer service-specifically inside at the tellers desk- I have a business account with this bank and multiple times I have been treated rudely-provided my id and account # and still questioned as if my account was not mine. I went there just recently after banking with them over 2yrs now- I was requested id to complete a deposit and when I asked to speak to a 2nd teller I see more frequently- Michelle- she proceeded to ask the other teller- “what do I want?”aloud while waiting in line and she is servicing... read more

Renee Clinton's profile image
Renee Clinton 
3 months ago

Terrible customer service, along with a new ATM, that took my check that I always make into the ATM every other Wednesday. I reported what had happened to the bank teller drive thru, I explained to her what happened, in a nice manner and she totally blew me off and didnt even apolgize for what had happened she stated that it happens to customers from time to time she stated that it is a computer click. The teller gave me a fraud card and advise me to call them. I aske her why do i have to call fraud on a check that I deposit... read more

Rome Reyes's profile image
Rome Reyes 
4 months ago

I deposit money for my shop every morning and every morning I actually look forward to it. The crew knows me by name and have always been friendly. Firm believer customer service takes precedence over sales and the crew at First Citizens excels at it. I appreciate all of you- Rome 

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.3 star rating with 12 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open at 9:00 a.m. 

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