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First Citizens Bank

2.9

About this business

Location details

28 Merchants Circle, Surf City, NC, 28443, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.915 reviews
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Terry H. R.'s profile image
Terry H. R. 
on Google
a year ago

Always smiling faces and great service, even we I run in 5 minutes before they close. 

Anonymous's profile image
Anonymous 
on Google
a year ago

Always smiling faces and great service, even we I run in 5 minutes before they close. 

Richard Pajooh's profile image
Richard Pajooh 
on Google
a year ago

why am i getting letters for services i never asked for or authorized! I never agreed to any additional nonsense just basic checking. I haven’t even activated my atm card yet and you guys are trying to pull fraudulent behavior. I will be filing a complaint with the trade commission and i want to speak with the branch manager. Your options are to call or I can come in person. Trust me…. you will prefer a call. I want nothing to do with a bank that behaves this way or store sales people checking boxes I don’t want and never ag... read more

Christina Shirk's profile image
Christina Shirk 
on Google
2 years ago

Terrible experience here from start to finish. Was told wrong information over and over in regards to a business account, they couldn't give me funds from a certified check I deposited for 7 whole business days. Tellers are rude and an overall horrible experience. I am taking my business and banking elsewhere. 

Boo Body's profile image
Boo Body 
on Google
3 years ago

Very rude people at the Hampstead location, I’ve never had an issue with other branches. But the employees at Hampstead are hands down some of the rudest people I’ve met. 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 2.9 star rating with 15 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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