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First Citizens Bank
- Banks
- Charlotte, NC
About this business
Location details
6808 Northlake Mall Dr, Charlotte, NC, 28216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was at this location on May 20 2024 had excellent help with opening my account received everything on time like she advised, however today May 28 2024 | contacted them because had to create user ID since it was not created however to my surprise they tell me my account is been closed by this branch and spoke to customer service and advised to get further information from the branch since they were the ones closing my account.
Closed our local branch. Started large fees. Terrible bill pay application.
This is the slowest and inconsistent bank.
I came to this bank to close my personal and business bank account bc they charged me 6 times for one transaction. I spoke with Felipe and he was NOT helpful. He didn’t ask why I wanted to cancel or even seem concerned why a customer with of many years and having many accounts wanted to cancel service! Horrible experience
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 2.5 star rating with 11 reviews.
When is First Citizens Bank open?
First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m.
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