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First Citizens Bank

2.8

About this business

Location details

6808 Northlake Mall Dr, Charlotte, NC, 28216, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.812 reviews
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Kyle Vaughan's profile image
Kyle Vaughan 
2 months ago

I had a great experience from this branch getting a cashier’s check. Friendly, quick service from everyone at this branch. 

Jazzmin Rivers's profile image
Jazzmin Rivers 
7 months ago
Erika Mata's profile image
Erika Mata 
a year ago

I was at this location on May 20 2024 had excellent help with opening my account received everything on time like she advised, however today May 28 2024 | contacted them because had to create user ID since it was not created however to my surprise they tell me my account is been closed by this branch and spoke to customer service and advised to get further information from the branch since they were the ones closing my account. 

Whitney Smith's profile image
Whitney Smith 
2 years ago

Closed our local branch. Started large fees. Terrible bill pay application. 

Promona Boston's profile image
Promona Boston 
2 years ago

This is the slowest and inconsistent bank. 

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 2.8 star rating with 12 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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