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First Citizens Bank

3.6

About this business

Location details

462 Folly Rd, Charleston, SC, 29412, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.623 reviews
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Itsell Roiz Brookshire's profile image
Itsell Roiz Brookshire 
6 years ago

People of color do not receive the same level of service here, would not recommend visiting this branch location. Unless you want to support a business who mistreats people who are different, who are solely discriminated based off a certain stereotype. Unfortunately an employee of mine did receive a different quality level of service here. Which is against their non-discrimination policy. I would like to prevent from others having this type of experience. You have a right to not receive discriminatory treatment for exercisin... read more

Guy Drumm's profile image
Guy Drumm 
6 years ago
Dave Carney's profile image
Dave Carney 
6 years ago

This bank is 100% about profit and 0% about local customers and community. I'd recommend them to anyone residing in North Carolina. 

Josh Grooms's profile image
Josh Grooms 
6 years ago

This bank sucks. So its December and of course all throughout the yr I'll save change and come December I count it and roll it,up to take,into the bank to be cashed in. Well I come,to,this bank and,the lady said we don't give u cash for anything over 100 dollars in change.. I was like u gotta be kidding right. Its change and already rolled and you mean I can't cash it in,for cash. She said nope not here at this bank.. Never heard of such thing in my life 

Arlene Wheeler's profile image
Arlene Wheeler 
6 years ago

Worst mortgage company I have ever dealt with and I am a Realtor! Find somewhere else! 

Shelby Kay's profile image
Shelby Kay 
6 years ago

I switched banks to First Citizens in the past year. I wish I'd have switched sooner! I love how friendly everyone is, and how kind and helpful they are whether you need a few hundred dollars in a pinch or you need advice on investing. Every person I've encountered there truly seems customer-centered and genuine regardless of your financial worth. Thanks for making banking kind (and knowledgeable). 

Melanie Silvus Terry's profile image
Melanie Silvus Terry 
6 years ago

Friendly staff and great customer service! 

Frank Ervolino's profile image
Frank Ervolino 
6 years ago

Do not get First Citizen Bank Gift cards! They are actually a gift to the bank! You put $100 on them and the bank takes a piece every month till there is a balance of zero! My son wanted to use it for college expenses and was told there was no balance. Use American express gift cards instead. They do not take your money. This bank is a rip off! 

Viola May Chose's profile image
Viola May Chose 
recommend  Recommended
6 years ago

All aspects of your banking needs 

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.6 star rating with 23 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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