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First Citizens Bank
- Mortgage Brokers
- Sawmills, NC
About this business
Officesgranite Falls, Offices
Location details
45 Falls Ave, Sawmills, NC, 28630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
ABSOLUTE WORST SERVICE EVER HAD. WE OWN MULTIPLE BUSINESSES AND USUALLY USE A DIFFERENT BANK. WE DECIDED TO TRY THIS BANK OUT BECAUSE IT IS CLOSER AND MORE CONVEINENT. TALKED TO THOMAS ON THE PHONE AND GAVE HIM THE NAME OF MY BUSINESS PARTNER (WHO IS ALREADY A MEMBER OF THIS BANK) AND EXPLAINED WE NEEDED TO GET A CASH PULL FOR OUR BUSINESS. WE STARTED OFF SMALL WITH A MEASLEY 5K, AND START A RELATIONSHIP WITH THIS BANK AND HE WAS ALL NICE AND TALKED ANBOUT A BUSINESS ACCT AND WAS ALL GOOD., THEN SHE GETS THERE AND HE(THOMAS)... read more
I was given a preapproval letter for a mortgage. When it came time to close they could not figure out why my DTI was too high. It took them 7 days to figure out that they had placed 2 car loans on my application while I only had 1. They delayed my closing date twice, I will have to pay thousands for an Airbnb while I wait for the pushed closing date, and they refuse to provide compensation for their mistake. This is absolutely unacceptable and immoral for a company of this size to not pony up for a mistake they had made.
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 3.5 star rating with 15 reviews.
When is First Citizens Bank open?
First Citizens Bank is closed now. It will open at 9:00 a.m.
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