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First Citizens Bank

4.6

About this business

Location details

11 S College Ave, Newton, NC, 28658, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.613 reviews
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Jay.salas1's profile image
Jay.salas1 
7 years ago

I have been a customer with this bank over 10 years, I recently lost my job and as a result had to sell my house. The very day the funds from the sale of my house were deposited I called the bank to verify funds even tho they showed on my phone as pending. The woman was unbelievably rude, refused to allow me to speak to a manager after she said my account was closed. She then restricted my account. I called customer service and although that woman was sympathetic she was unable to fix the account. My access is denied to my f... read more

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anonymous 
10 years ago

Professional, easy to talk to staff. Good choice for checking or savings account. Their online banking is easy to navigate as well as their mobile deposit functions. 

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anonymous 
13 years ago

My hometown bank has currency exchange! Never traveled to any other country before, so I honestly had no clue what I was doing. I went to my bank and they sorted out everything for me. Instant service, just like the usual US banking process. 

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anonymous 
13 years ago

GREAT customer service! Finally a bank that treats you like family.. 

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anonymous 
13 years ago

Great place to exchange currency. I'm not sure if this is new or not but it was my first time inquiring about it, because of my trip to europe required some cash. Got it right away and didn't pay a ton of fees like some other banks charge. 

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anonymous 
13 years ago

I've never been in a First Citizens Bank where the personnel were not polite and helpful but the Burnsville staff are even better to deal with. The definitely go the extra mile and provide the best service possible. 

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mikejim85 
14 years ago

do you know guy's what kind of meet thy have in arthur's pizza ( the one thy feed the people ) ? thy lie thy tell you its a prok but its beef for pizza and turky for subs 

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anonymous 
16 years ago

What a great bank, they are so friendly there 

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anonymous 
16 years ago

I had hoped to see if there were any Saturday hours on your website. It would have been very helpful. 

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 4.6 star rating with 13 reviews. 

When is First Citizens Bank open?

First Citizens Bank is open now. It will close at 6:00 p.m.  

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