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First Citizens Bank

3.7

About this business

Location details

110 Church Ave SW, #100, Roanoke, VA, 24011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.77 reviews
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Reema Azar's profile image
Reema Azar 
on Google
a year ago

I’ve been banking here for several years. Lisa is friendly, professional, and will take care of all your banking needs and questions! The location is conveniently located downtown, right across from the post office. Street parking is available (1 hour free). 

Anonymous's profile image
Anonymous 
on Google
a year ago

I’ve been banking here for several years. Lisa is friendly, professional, and will take care of all your banking needs and questions! The location is conveniently located downtown, right across from the post office. Street parking is available (1 hour free). 

Tonie's RV's profile image
Tonie's RV 
on Google
2 years ago

Been a customer for a long time. Have received terrible customer service from the Salem branch. 

John Hynes's profile image
John Hynes 
on Google
3 years ago

Open to go in? Mon-Fri and free checking with paperless billing Matthew thank you! He was excellent in his efforts to meet my financial needs and took time to listen and was fast at helping me not get a parking ticket👍 

Rie Sus's profile image
Rie Sus 
on Google
6 years ago

First the positives: Opening my accounts on 2 sepatate occassions was quick and easy. Now the negatives: their mobile app is TERRIBLE. You pretty much need it as to have a free checking you need e statements. That is fine; I like doing my banking online. Their app signs me out within seconds and no matter what I touch on screen whether it is menu or more info the app just signs me out. It takes 3 tries just to schedule a bill payment. It has me so frustrated I mailed a PAPER CHECK the other day because I did not feel like de... read more

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.7 star rating with 7 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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