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First Citizens Bank
- Financial Services
- Overland Park, KS
About this business
Location details
7950 College Blvd, Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 12:15 p.m. 1:30 p.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 12:15 p.m. 1:30 p.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 12:15 p.m. 1:30 p.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 12:15 p.m. 1:30 p.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 12:15 p.m. 1:30 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They just bought out BMO Bank. Nightmare, I am in the dark trying to access my account. They sent me a debit card but no pin number. And on top of that I can't even get into my online banking account. As far as customer service all you get is a extended hold time along with annoying music. Telling me sorry about your inconvenience our electronic banking is having issue. Bad bad sign....Finding a way to get my money to go to a different bank. I can't tell you to run as well you have to make your own decisions. 🤨
Great place. People care and try to help.
This is the only branch I’ve had issues with one teller being smug. Most of my grievance is with the over all company. I’ve been pleased with them for years but for the past year they have just dropped in quality. Customer service is awful now no cares to help when calling the support line. Their policies make in impossible most of the time to use your own money. I need to withdraw $500 from an ATM And due to the 500 limit per day, I couldn’t do it because the ATM fee with surpass that. I called to try and have that limit in... read more
Hi I'm warning all.people do not bank at First Citizens bank. Please go to a credit union for your own good. I signed for a business loan and by the end of the agreement I received a massive end of lease fee and they very "accidentally" did not make it clear to me about that fee before I signed and of course it was in the contract hidden within pages of documents. They did not go out of there way to make sure I knew everything I would be charged before I signed anything. They do not care about the customer, they want to put ... read more
Terrible bank! The sales pitch was good but nothing that was promised happened! When I call my rep to get anything done, my emails go unnoticed or unresponsive. When my HYS was ending, I got no indication and they acted like no big deal that I was not made aware or that I went from 5% to .0001%. There is no “account rep” despite what they say. And after finally being fed up, I have asked for my accounts to be closed THREE times, and they not only have NOT been closed and my emails ignored, but fees are accruing in the weeks ... read more
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 2.2 star rating with 13 reviews.
When is First Citizens Bank open?
First Citizens Bank is closed now. It will open on Monday at 9:00 a.m.
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