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First Basin Credit Union

2.6

About this business

Location details

5217 82nd St #315, Suite 315, Lubbock, TX, 79424, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.617 reviews
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NumberOneFate's profile image
NumberOneFate 
on Google
4 years ago

Great sevice straight to the nitty gritty with no long wait in a timly manner. The staff is very helpful. 

Ilike Myprivacy's profile image
Ilike Myprivacy 
on Google
4 years ago

These guys are absolutely dishonest and can’t live up to their promises. They said they do not charge for payments made in person with a debit card! They do in fact charge $15 for it they also charge $15 to do the payment over the phone. These guys want to take advantage of you for every penny they can. This is a common practice in the Permian basin because they like to take advantage of the Offield workers, for their information this is a Farm and Ranch community and we have little tolerance for that. Your business climate ... read more

Dani Garrison's profile image
Dani Garrison 
on Google
4 years ago

I applied for a loan, and was in contact with a loan officer. She requested more information from me, which I did provide. After I had received a secured response, I followed up with her and voiced my concerns that the messages she was sending me secure I was not able to access. She merely replied she was not familiar with the messages, or where they came from. She did not offer any assistance or even acknowledge the possibility of my information being compromised, and made it very clear that I DID NOT HAVE an account; even ... read more

Uziel Lujan's profile image
Uziel Lujan 
on Google
4 years ago

All the 5 stars were done by them. All the 1 stars by actual clients. So u decide lol 

Nancy gonzalez's profile image
Nancy gonzalez 
on Google
5 years ago

I applied for a loan and was approved but only for one of there repos?? Never heard of such a thing, definitely not going there! 

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Frequently asked questions about First Basin Credit Union

How is First Basin Credit Union rated?

First Basin Credit Union has a 2.6 star rating with 17 reviews. 

When is First Basin Credit Union open?

First Basin Credit Union is open now. It will close at 5:00 p.m.  

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