First Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

First Bank

3.5

About this business

Location details

5601 Patterson Ave, Richmond, VA, 23226, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.510 reviews
Select a rating
Les Brock's profile image
Les Brock 
2 months ago

Great bank and great people. I always used large national banks before, but I got tired of all the mergers, and the revolving door of tellers, and the holds they would place on deposits, and the general inflexibility of a big bank. Switched to First Bank for my business about six years ago and it’s exactly how a bank should be. Same friendly staff has been there the whole time and they know all their customers by name. They never put holds on deposits. I’ve recommended them to others and everyone who has switched has been su... read more

James Parker's profile image
James Parker 
5 months ago

I've had the pleasure of banking with First Bank and the Westhampton Branch for 6 years. I have trusted them with my personal, family and business accounts and would strongly recommend them to anyone looking for outstanding customer service, personal attention, and professionalism. The Westhampton Branch staff are genuinely kind, friendly, and thoughtful and serve their customers with the utmost respect and loyalty. It's a first-class operation all the way! 

Rick St. John's profile image
Rick St. John 
5 months ago
Pat h's profile image
Pat h 
6 months ago
Kathy May's profile image
Kathy May 
6 months ago

My review is based on a situation unrelated to an experience inside the bank but tells me something about the mindset of management at the bank. While I don't bank here the branch is located right next door to one of my favorite small businesses in Richmond, the Yellow Umbrella grocery store. I was extremely disappointed when the bank put up a fence between their building and the Yellow Umbrella to discourage patrons of the store from parking in the bank lot and walking to the store. No one is ever in the store for more than... read more

Frequently asked questions about First Bank

How is First Bank rated?

First Bank has a 3.5 star rating with 10 reviews. 

When is First Bank open?

First Bank is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com