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First Bank
- Banks
- O'Fallon, IL
About this business
Location details
804 W Hwy 50, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Not a bank anymore, just a bunch of ATMs. Customer service is severely lacking, I was told there is no longer an onsite manager at each branch. Really disappointing, been banking here for over 20 years. Edited my review from two stars to one. This bank is terrible, predatory practices and customer service is nonexistent.
Good bank
Fortunately, I am officially a former employee of this branch and would never recommend First Bank as an employer. The Branch Manager was/is an HR Nightmare and does not know how to effectively communicate or manage a staff let alone TWO branches. First Bank has lost 10 associates in less than 12 months due to her behavior and lack of training. It is impossible to expect our clients to maintain their relationships with FB when the Branch Manager creates such a toxic work environment. I would pull my money too. All in all, Fi... read more
Not a bank anymore. I went in there yesterday to get change for a $100 bill. The most basic banking operation. But they refused to accept my money because I no longer live in OFallon and don't have an account there anymore. What? This has nothing to do with having an account at that bank. This has to do with accepting US currency. Legal tender. And exchanging a $100 bill for five $20s. They gave me some mumbo jumbo about money laundering. What? Making change is not money laundering. They simply refuse to do any customer serv... read more
Horrible Place!!! Keep charging me service fees for no reason... Every month I go through the same cycle with them. They are forever doing something wrong with my account!!! I will be closing my account very soon!!!
Frequently asked questions about First Bank
How is First Bank rated?
First Bank has a 2.1 star rating with 14 reviews.
When is First Bank open?
First Bank is closed now. It will open on Monday at 9:00 a.m.
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