First American Bank

Lisa 

on Google

9 months ago

I have my automobile payment with them, when I was late, I explained my hardship (most banks will do a goodwill removal) they didn't care at all. No sense of community or appreciation. I traded my car in, the dealership that bought it was taking a while to pay off the vehicle with FAB, I let them know when I was obtaining the 10 day pay off, I was trading it in. They literally were rude. And within 3 days, they dinged my credit report as being late, even though I traded it in. They are rude and condescending, stick with cred... read more

Mike Bickham 

on Google

a year ago

I don’t usually write reviews, but after so many years of consistently outstanding service, I feel compelled to recognize Thomas Burton at First American Bank in Orland Park, IL. Tom has been an incredible resource to me and my family year after year. He’s always been friendly, knowledgeable, and genuinely helpful — but the level of care, patience, and professionalism he’s shown over the past few months has been nothing short of extraordinary. Since my father’s passing in January, Tom has guided us through a complex and emot... read more

Shirley Leone 

on Google

a year ago

Bad experience at this branch ,only 2 people supposedly working that day {Mirabella and Amane and she was the worst Amane}had to wait for 25 minutes just to make a mortgage payment that took 2 minutes!The other lady, Marabella ,who was in another room, did not come out,until Amane had trouble doing a transaction for the gentlemen ahead of me ! Grocery store has better customer service and the sarcasm of Amane saying have a nice day as I Ieft the bank . Very DISAPPOINTED !!!!!! 14245 La Grange Rd 

fayfera 

on Google

a year ago

Excellent business banking, wonderful people. I can easily call the branch directly and speak to someone(first name basis). They can handle any issue quickly and thoroughly. I also love their emphasis on business banking security