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First American Bank

4.4

About this business

Location details

395 W Higgins Rd Hoffman Estates, Hoffman Estates, IL, 60195, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.413 reviews
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Double B's profile image
Double B 
11 months ago

6/2025 1* First and last time I will enter this bank. And it turned me off to First American as a whole. I do not bank here but went in to exchange a $20 bill. It was torn almost in half. So I wanted to exchange it for a good bill. All banks turn in worn bills to the Fed and they get a new bill for circulation. Not a big deal. ALL banks do this. Bill was not completely torn, but enough I wanted it out of circulation. So I walk in and there are no tellers present. Others sitting at desks talking. After 2-3 minutes of me stand... read more

lismar moya's profile image
lismar moya 
a year ago
Sam's profile image
Sam 
a year ago

Slow service, I have waited 30 min before any one say anything to me. 

Sotir Libarov's profile image
Sotir Libarov 
2 years ago

I had flowless experience with First American Bank thanks to banker named Kasha! She went far and beyond helping me out with opening a new free checking account. I recommend that location to anyone! Again, thank you Kasha! 

Suzanne joseph's profile image
Suzanne joseph 
2 years ago

VERN, Tina, Ray, Magaly...all excellent staff at Hoffman Estates branch, IMMEDIATE and helpful during my recent online breach. I had left some security doors open and they swiftly got on my security issue and resolved it, taught me how to "do it better" in a compassionate way. Beyond pleased~ 

Frequently asked questions about First American Bank

How is First American Bank rated?

First American Bank has a 4.4 star rating with 13 reviews. 

When is First American Bank open?

First American Bank is closed now. It will open tomorrow at 9:00 a.m. 

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