First American Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

First American Bank

4.1

About this business

Location details

7005 Grand Ave, Gurnee, IL, 60031, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.136 reviews
Select a rating
Rep Ace's profile image
Rep Ace 
on Google
2 weeks ago

UPDATE: I EMAILED THE BANK PER YOUR RESPONSE BELOW LETS SEE THIS HANDLED! Was double charged at a restaurant with my master/debit card and they told me they will NOT assist me with this dispute. To contact the restaurant and try to solve it, which we did before unsuccessfully! Like wth? It's an unauthorized charge without my signature!! If they can't assist with this and it is less than $20 how are they when it's a bigger issue??? Take out all your money, close all your accounts with this place and go to a credit union. A cr... read more

Hailie Leasure's profile image
Hailie Leasure 
on Google
2 months ago

Terri at the GreenBay rd location in Kenosha was so very helpful and kind. She went out of her way to help me. It was an excellent first impression. 

Marjorie Cardaci's profile image
Marjorie Cardaci 
on Google
6 months ago

First American Bank employees are all top-notch. Every branch I visit; the staff is always friendly, professional & knowledgeable, from the Wealth Management team to the bank tellers, I have always been treated like royalty. The client service is beyond exceptional! I have never been disappointed. So much so, I closed all my bank accounts with other financial institutions and moved them to First American Bank! Highly recommend FAB!! 

Steven Miyano's profile image
Steven Miyano 
on Google
7 months ago

Thank you Jason for helping out on holiday times! 

Sofia Rodriguez's profile image
Sofia Rodriguez 
on Google
9 months ago

I really wish this had an option for zero stars. I had the worst most uncomfortable experience working with Trupti J Shah. She was extremely rude and racist. She was asking me questions that did not have anything to do with what I was there for. She typed my information wrong and instead of confirming it with me or double checking if she got it right. She took that as her way of asking inappropriate rude and racist questions . I do not recommend her at all. Her manager was made a aware but did not seem to care about it at al... read more

View all google reviews

Frequently asked questions about First American Bank

How is First American Bank rated?

First American Bank has a 4.1 star rating with 36 reviews. 

When is First American Bank open?

First American Bank is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com