Fireworks Hearth & Home

Dave Plotkin 

on Google

5 days ago

Incredible how reassuring it has been to experience the exceptional post-purchase customer service. Not only are they all incredibly helpful during the purchase and installation phase, but they’re so available and willing to answer all forms of questions afterwards which I think is a rare service nowadays where most companies prefer the “not my problem” approach. Thank you so much for being the great people and business that you are! 

Michael Stevens 

on Google

a month ago

Becareful of these people, they will sell you an expensive fireplace that cannot pass code and they don't bother to check your location before they take your money. Their gas line installer is another liability, drilled hole into basement, did not seal hole and water leaked into basement. States on $700 invoice, not responsible for water damage. So over $8000 for a basic fire box and owner made no attempt to correct situation, never even returned calls. 

Albert Valdez 

on Google

8 months ago

I called them because the buttons that control how hot I want it have become worn out. The lady said that the motherboard would have to be replaced. When the technician came here I took a look at my pellet stove and noticed that the panel with the buttons were not replaced and he said what I need is a daughter board and that they have replaced the wrong item. I called the company and the lady said that they made a mistake and apologized. She then assured me that they would install the daughter board at no cost to me. The day... read more

Edward Dzialo Jr 

on Google

a year ago

Loop 

Anonymous 

on Google

a year ago

Loop