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Firelands Federal Credit Union

3.7

About this business

Location details

175 Cleveland Rd, Norwalk, OH, 44857, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 12:00 p.m.
SunClosed
3.737 reviews
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M's profile image
M 
a month ago

I wouldn’t say I’ve had many issues with this credit union in terms of functionality, because my accounts have always worked normally. I have never had issues logging in or accessing anything. However, a lot of the staff, at least in my experience since they remodeled, have been consistently rude. I used to come in to deposit my aunt’s checks for her while she was housebound, up until she passed away in late 2025, and they would give me attitude every time despite the fact that I was simply dropping off a check. It was not a... read more

Lacey Hall's profile image
Lacey Hall 
7 months ago

Personally, do not recommend this bank. Only had issues with it, horrible communication, unprofessional staff, and they closed my accounts after THEY cause an issue and tried to blame me for it. I was made to feel horrible, stupid, and less than while I was trying to correct THEIR mistakes. Take your business elsewhere if you need a proper bank that works WITH you NOT against you. 

Jeff Granger (Big Garlic Guy)'s profile image
Jeff Granger (Big Garlic Guy) 
11 months ago

All online services down. Can’t process payment over phone without fee. Inconsiderate customer service 

David Campbell's profile image
David Campbell 
11 months ago
Hemer Humer's profile image
Hemer Humer 
a year ago

Frequently asked questions about Firelands Federal Credit Union

How is Firelands Federal Credit Union rated?

Firelands Federal Credit Union has a 3.7 star rating with 37 reviews. 

When is Firelands Federal Credit Union open?

Firelands Federal Credit Union is open now. It will close at 5:00 p.m. 

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