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Firefly Credit Union

3.8

About this business

Location details

11121 Fountains Dr, Maple Grove, MN, 55369, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.886 reviews
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Wendy Johnston Miller's profile image
Wendy Johnston Miller 
7 years ago

I like the fact I always get to talk to a live person when I call and they resolve issues quickly . However do not like the new online software I have lost alot of function I liked. And 3 years ago when I was ready to buy a new house. Despite calling numerous times to get pre-qualified. The only had 2 people to help and did not have time to do it for me so had to go to another Bank for my Mortgage . And this was when I had a current Mortgage with them am transitioning away for them currently 

Samantha Karg's profile image
Samantha Karg 
recommend  Recommended
7 years ago
Samantha Karg's profile image
Samantha Karg 
recommend  Recommended
7 years ago

i love my credit union.. and the employees.. everytime i go in Sammy greets me, and asks me how my son is doing.. i cant even put into words how much that means to me.. to know that they care about more than just my account balance.. over the course of the last 2 years they have helped me bring my credit up, (was actually really easy when i followed their advice) in order to buy my our first home 🏡.They helped me get into a new car 🚗 so that i could get my son to school, and with being a single parent having a newer vehicl... read more

Brandon C Job's profile image
Brandon C Job 
7 years ago

Us federal credit union was nicer. Can't make loan payments from external account. 10$ fee for paying over phone. Told them I was moving to Arizona would pay past due when I got there. got to AZ went to pay....and......"we can't take a payment cause there is a repo on your bike" Thanks for keeping your word. paid off my loan and will never ever go here again. Your a joke 

Geoff Carl's profile image
Geoff Carl 
7 years ago

This bank is from the stone age. I can’t pay my car payment online with an external account, so I have to drive to the branch.... in 2018. And the ATM dispenser never has enough cash. So every month I have to drive to my other bank, withdraw, and then drive to the bank and deposit. It’s a pain. I’ll never open another account here. 

Jennifer Andrews Vasquez's profile image
Jennifer Andrews Vasquez 
7 years ago

Great service very happy they help me out making my new account experience great 

Meredith J Langley's profile image
Meredith J Langley 
recommend  Recommended
7 years ago

Great member service! Always a positive experience when I stop in to process a transaction! Friendly and helpful employees. 

Frequently asked questions about Firefly Credit Union

How is Firefly Credit Union rated?

Firefly Credit Union has a 3.8 star rating with 86 reviews. 

When is Firefly Credit Union open?

Firefly Credit Union is closed now. It will open at 9:00 a.m. 

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