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Firefly Credit Union

3.8

About this business

Location details

11121 Fountains Dr, Maple Grove, MN, 55369, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.886 reviews
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Laurie Valentine's profile image
Laurie Valentine 
recommend  Recommended
4 years ago

I recommend Firefly Credit Union because we care about our members especially during these trying times. We look for the members best interest to meet their financial goals and financial well being. Firefly trys to find the yes in every situation and if we do have to say no we offer other solutions to help our members better their Credit for the future. I am proud to work for such a wonderful company who treat their employees and members with respect and dignity. 

Staci Chan's profile image
Staci Chan 
recommend  Recommended
5 years ago

Financial stuff usually stresses me out, but their live chat agent Ranji is so helpful and easy going. I never have a long wait and getting major account changes done is quick and easy! Defs would recommend this place to anyone who wants good customer service. I'm in customer service myself so I should know! :) 

Debby Frost's profile image
Debby Frost 
5 years ago

I love Firefly Credit Union so much. Thank you Firefly for all you do for your members. 

Mike Phoutinane's profile image
Mike Phoutinane 
recommend  Recommended
6 years ago

Jason took care of me today, thanks 

Alex Bassam Hattar's profile image
Alex Bassam Hattar 
recommend  Recommended
6 years ago

Barb and co are always professional and helpful 

Keenan Meade's profile image
Keenan Meade 
recommend  Recommended
6 years ago

Jason went above and beyond to deliver professional and efficient customer service. Thanks again! 

Rafah Akkari Hattar's profile image
Rafah Akkari Hattar 
recommend  Recommended
6 years ago

Barb and co are the best example 

Jon Volimas's profile image
Jon Volimas 
6 years ago

I have been a member of this institution for so long I don't even remember. It has gone soooo far down hill since the name change that as soon as I can dump them, I'm done. No one knows what they're doing over there anymore! 

Stephanie Jones's profile image
Stephanie Jones 
recommend  Recommended
6 years ago

Exemplary customer service from Gwendolyn today! She should be training all customer service agents for all companies! Very pleasant, knowledgeable, and helpful! 

Frequently asked questions about Firefly Credit Union

How is Firefly Credit Union rated?

Firefly Credit Union has a 3.8 star rating with 86 reviews. 

When is Firefly Credit Union open?

Firefly Credit Union is closed now. It will open on Saturday at 9:00 a.m. 

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