Filsham Lodge

D Sam 

on Google

8 months ago

The management of this care home has deteriorated significantly, and there are several areas in need of improvement. Employees often feel mistreated, with management creating a stressful working environment. The area manager adopts an authoritarian leadership style, exerting control over staff without fostering a collaborative atmosphere. The home’s manager and deputy manager seem to have limited autonomy, primarily acting under the influence of the area manager like puppets to ensure their own job security. Staff members re... read more

Raymond Fletcher 

on Google

10 months ago

I'd like to update my review getting to know more of the home and the way it works staff on there phones are reporting what happens to clients at 15 min intervals so that's pessary for there work .one or two things ivspike about .and I find the home very clean and very tidy and well run .I think my wife's inthe right place for her and cannot fault it .staff good manager excellent can't fault .thank you one and all. 

sylvia brady 

on Google

11 months ago

A lady I visit was at the lodge for over a month recently, went home with pressure sores. Despite numerous emails no response! Not one to be recommended. 

Sarah Riding 

on Google

a year ago

During Mums end of life stay here, the level of care and compassion shown by all members of staff at Filsham Lodge was excellent. As someone who had the privilege of having a family room provision during Mums last weeks, I am perhaps in a better (and more genuine than some of those leaving negative comments); position to be able to have seen and witnessed this care 24/7. It is a home that doesn't have the frills of more recently built local competitors, however, when you have a dependent loved one needing around-the-clock cl... read more