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Fifth Third Bank & ATM

2.9

About this business

Location details

11206 Providence Rd W, Charlotte, NC, 28277, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.917 reviews
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Ashley's profile image
Ashley 
a month ago

If I could leave no stars I would. Joanne the bank manager needs a serious lesson in customer service. Better yet she needs a lesson on how to treat human beings in general. My daughter was racially profiled and brought to tears by the so called manager Joanne. This is not the first time she has behaved this way towards minorities. Fifth Third is the kind of representation you want for your brand? I will be closing all accounts with you guys. Joanne’s behavior is unacceptable, so much that her coworker pleaded with her to ap... read more

Dileep Koneru's profile image
Dileep Koneru 
5 months ago

This review is for the branch manager of Ballantyne branch. If she is not interested to open up new checking account using their promotion offer, she should talk to her corporate and have all their promotions taken off rather than lecturing people about why they should/shouldn’t open an account with this bank. You spend thousands of dollars to build a new office in a HIGH income neighborhood, thousands more for advertising and when the customer comes to you to open up a simple account, you talk trash. 

Vlad Gudz's profile image
Vlad Gudz 
6 months ago

Great service. Helped me a lot. Came with a lot of questions and issues with the account, left with full satisfaction. Thank you, Myriam Zabala. 

Howie F.'s profile image
Howie F. 
9 months ago

I went in to this branch to simply deposit a cashiers check, and got the third-degree from the yankee-accented female clerk behind the counter. "Where else do you do banking? What investment companies do you do business with? What will you be using this money for? Do you want to talk to one of our investment specialists?" On and on to the point of badgering, which was very annoying. Finally, I told her that if 5/3 would stop charging me a $15 fee every time I do a wire transfer, I will take her up on her offer to talk to her... read more

Nick Ratchev's profile image
Nick Ratchev 
11 months ago

Joanne Baychuck at the Ballantyne Branch is our business account banker. She is very knowledgeable, patient and friendly! Makes banking easy! 

Frequently asked questions about Fifth Third Bank & ATM

How is Fifth Third Bank & ATM rated?

Fifth Third Bank & ATM has a 2.9 star rating with 17 reviews. 

When is Fifth Third Bank & ATM open?

Fifth Third Bank & ATM is open now. It will close at 5:00 p.m.  

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