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Fifth Third Bank & ATM

2.4

About this business

Location details

125 McHenry Rd, Wheeling, IL, 60090, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.429 reviews
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Alex Slyuseranskiy's profile image
Alex Slyuseranskiy 
3 months ago

This bank is terrible even though customer service in the branch is nice, the phone customer service is awful! I opened an account and they have additional verifications they started imposing on me to use my debit card and my online banking. They locked my account and asked to come in and show more proof of ID/SSN, electrical/gas bill etc. What a nightmare! I've never experienced this in all my life. Stay away from this company! 

Ash S's profile image
Ash S 
5 months ago

Not very understanding. We opened a checking to save for the kids college funds and receive the bonus as a jumpstart. At the time, they recommended opening a savings alongside it and mentioned nothing else at the time of opening. Depositing into savings account effectively forfeited the bonus. They reached out halfway through the time allotted date to inform me but we misunderstood the situation, due to some rough English here, as they have some heavy accents here. They didn't have any remedies either. Nice people but not ve... read more

roger gutierrez's profile image
roger gutierrez 
9 months ago

This bank is terrible, They don't answer the phone, they don't call back. You go in there and the person your asked to meet is not there. We were just trying to finance a car with them. We do our normal banking with them and That is changing soon after this. 

Grace Leimer's profile image
Grace Leimer 
a year ago

Called very late in day (4:30) but Gloria said OK to come over. Got there in 10 minutes and she took care of us right away. Quick work as usual. 

Constantina Wrobleski's profile image
Constantina Wrobleski 
a year ago

Customer Service is definitely more than 5 starts. If there were a higher choice, that would be mine!!. I walked in at 5:03pm and they did not refuse me for the service I required. I will be transferring all my banking to 5/3 bank!!! 

Frequently asked questions about Fifth Third Bank & ATM

How is Fifth Third Bank & ATM rated?

Fifth Third Bank & ATM has a 2.4 star rating with 29 reviews. 

When is Fifth Third Bank & ATM open?

Fifth Third Bank & ATM is closed now. It will open tomorrow at 9:00 a.m. 

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