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Fifth Third Bank & ATM

3.2

About this business

Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart®locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, ... read more

Location details

1212 W Kemper Rd, Forest Park, OH, 45240, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
3.223 reviews
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Nathan Sharrock's profile image
Nathan Sharrock 
on Google
4 months ago

Hands down worst customer service experience I've ever had. Went in person to have them fix an error as the customer support number is just a robo-loop that doesn't lead to a human anymore. Manager insulted me multiple times and then bragged about his customer service and how hard he works for his money, told me about how he pays child support, drives really far for work. Insane response to a customer service issue on their end. No apology offered. 

Michael Wainscott's profile image
Michael Wainscott 
on Google
9 months ago

The Financial Center Manager stepped up & took care of all of my issues when the other customer service representatives & the personal banker were busy. It was a very pleasant experience 

Maggie M's profile image
Maggie M 
on Google
a year ago

This is the worst branch. The tellers are rude and sloppy. I used to go in here all the time, but now that they have changed staff, I try my best to avoid this branch. The teller Aimee Sanchez is rude, loud, and condescending. She speaks Spanish and is very rude to the hispanic customers. She tried to speak to me in spanish and told me she knew what she was doing. I needed to listen, but little did she know I am bilingual as well. I responded back to her in English, and then she changed her whole attitude. I can only fathom ... read more

Paris Wood's profile image
Paris Wood 
on Google
a year ago

Where else can I go to buy groceries, make deposits, and get profiled all in the same trip? Chefs kiss. I can provide corroborating documentation and access to all parties involved in the deposits that you have arbitrarily declined. I was once declined a deposit because of a mild misspelling of the account holders name on a money order and was told I'd have to get it corrected - this after making the same deposit for months. Given reason being that the deposit might get "lost in the system". I have some background in compute... read more

Dre Mitch's profile image
Dre Mitch 
on Google
a year ago

The absolute WORST customer service I have ever experienced with a bank. My account has been open less than two weeks and I want to close it…. But I can’t because I have to wait for 10 days until my PAYROLL check clears. Even tho I was told when making my deposit that the funds would be available the next day. This bank hijacked my entire paycheck and is going to hold it until my next payday…. I should have stuck to CHIME, they don’t treat customers like scammers 

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Frequently asked questions about Fifth Third Bank & ATM

How is Fifth Third Bank & ATM rated?

Fifth Third Bank & ATM has a 3.2 star rating with 23 reviews. 

When is Fifth Third Bank & ATM open?

Fifth Third Bank & ATM is closed now. It will open tomorrow at 10:00 a.m. 

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