Fifth Third Bank & ATM's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Fifth Third Bank & ATM

3.6

About this business

Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart®locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, ... read more

Location details

1365 Michigan Ave, Waterville, OH, 43566, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.616 reviews
Select a rating
Christopher Terry's profile image
Christopher Terry 
on Google
a year ago

Well, back down to 1 star for 5/3. I recently deposited online a m/o for $800+ into my business checking account. I checked the status daily as this was for a item ordered from my business. The status showed "PENDING" for three days. On the fourth day it showed "AVAILABLE." I contacted the local branch and was confirmed by an employee that the funds were now available. I drove to the bank to withdraw $700 of this amount for a purchase I needed to make. It was confirmed again by the bank teller prior to handing me the cash th... read more

Wayne c's profile image
Wayne c 
on Google
2 years ago

Some at this branch sure seem as though they could use to learn a few things about good customer service. I was there yesterday morning and didn't appreciate they way that I was completely ignored at all. In spite of the fact that I had already been waiting to speak with somebody for a while a customer came in well after me and the guy just completely ignored the fact that I was there and took the other guy right into his office instead of me. The other guy just stood around talking to a female coworker the entire thirty min... read more

Danielle Hylton's profile image
Danielle Hylton 
on Google
2 years ago

I normally use the Fifth Third in Bowling Green. But, this one is closer to my house. Very friendly and I highly recommend either branch to get an account. I truly love Fifth Third. Would not bank anywhere else. 

Harry Neumann's profile image
Harry Neumann 
on Google
2 years ago
Christopher Terry's profile image
Christopher Terry 
on Google
3 years ago

Horrible service and banking. Kendra at the Waterville branch should be fired. She could do nothing for my locked accounts and could not provide me any escalation contacts. She talked over me and was very rude. Kendra has no idea what customer service is and must be removed or re-trained to continue to operate in a positive manner for Fifth Third. I called the Bowling Green Branch and was treated as a valued customer and assisted by the Manager there even though I have never done business at this branch. Kendra / Waterville ... read more

View all google reviews

Frequently asked questions about Fifth Third Bank & ATM

How is Fifth Third Bank & ATM rated?

Fifth Third Bank & ATM has a 3.6 star rating with 16 reviews. 

When is Fifth Third Bank & ATM open?

Fifth Third Bank & ATM is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com