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2022 Bruce B Downs Blvd, Wesley Chapel, FL, 33544, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
People go to bank branches to get issues resolved — unfortunately, that wasn’t my experience here. The lady in the second room on the left from the entrance was extremely cold and unhelpful. She came across as irritated, unprofessional, and uninterested in assisting. My issue was very simple — something any bank employee with basic customer service skills should be able to handle — yet she made it unnecessarily difficult. A visit to the bank should leave customers feeling supported and valued, not frustrated. Based on this e... read more
Fifth Third Bank on Bruce B Downs Blvd solves the frustration of long waits and unhelpful service. 🏦♟️ The tellers and bankers are friendly, knowledgeable, and get you in/out fast with no upselling pressure – whether depositing checks, opening accounts, or handling wires. 🤝⏱️ Drive-thru ATM is reliable, app integrates seamlessly for mobile deposits/transfers, and Saturday hours fit busy schedules. 📱🚗 Personal touch in Wesley Chapel banking done right! ✅🙌
Absolutely awful business (corporate). They use bait and switch practices, have disingenuous statements, and have awful customer service. It is not worth banking here; you are a number and nothing more. Make sure to file a complaint with the Better Business Bureau so we can show them the extent of their poor service.
I opened a relationship money market account and it took a few weeks to transfer money due to the international customer service who could not figure out why my funds were being blocked from transferring from another bank. I finally had to visit the branch at the request of the international reps. Even within the bank, the banker had to call customer service and it took two people to finally tell me it was my outside bank blocking the transfer. Now that I have the account set up, I cannot find anywhere on the website to see ... read more
Darren — The Gold Standard of Banking If excellence had a name, it’d be Darren. From the moment you walk in, he brings top-tier customer service, unmatched professionalism, and a genuinely warm, can-do attitude that makes every banking experience feel personal and smooth. He’s not just helpful — he anticipates your needs. He’s not just polite — he’s exceptionally respectful and thoughtful. He’s the kind of banker who turns a routine visit into a reason to stay loyal to your bank. In a world where good service is rare, Darren... read more
Fifth Third Bank & ATM has a 3.4 star rating with 42 reviews.
Fifth Third Bank & ATM is open now. It will close at 5:00 p.m.
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