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Fifth Third Bank & ATM
- Banks
- Stevensville, MI
About this business
Location details
1788 W John Beers Rd, Stevensville, MI, 49127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I have reached out many times to ask how to fix the login details for mobile banking. Consistent resetting no longer works. Furthermore, I have ZERO access to mobile banking. Who wouldn't be frustrated if they did not have access to their money. This bank is a joke. 35 years as a customer...time to move on to a credit union.
Business response:
Loretta, I'm very sorry to hear your experience with our bank was unsatisfactory. We'd hate to lose you as a customer, and are committed to taking the necessary steps to make sure your experience improves in the future. Would you mind giving us a call at 877-833-9973 to discuss? Thanks!
Not focused on the customer anymore. Answers are all standard, cookie-cutter responses like "They system does it that way" or "The policy doesn't allow us to do it". Had a surgery that caused me to not be on top of my Finances for about a week so I missed a transfer of money and ended up with 20 items that tried to clear with no funds in the account. That should not create a $740 Overdraft Fee, but it did. I called and stopped by the office only to hear, "The system does this" and "Our Policy is that" rather than I am so sor... read more
Frequently asked questions about Fifth Third Bank & ATM
How is Fifth Third Bank & ATM rated?
Fifth Third Bank & ATM has a 2.7 star rating with 25 reviews.
When is Fifth Third Bank & ATM open?
Fifth Third Bank & ATM is closed now. It will open at 9:00 a.m.
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