Fifth Third Bank & ATM's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Fifth Third Bank & ATM

2.3

About this business

Location details

110 Pavilion Pkwy, Newport, KY, 41071, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
2.362 reviews
Select a rating
Alisha Chow's profile image
Alisha Chow 
3 days ago

I called ahead to schedule an appointment with a notary, and the representative asked what documents I needed notarized. After providing that information, I was given an appointment time. However, upon arrival, I was told the branch was understaffed and that the notary would require two witnesses. She checked briefly and then informed us that no witnesses were available, meaning I would need to reschedule. Unfortunately, this resulted in a wasted trip and feels like an issue that could have been avoided since I clearly expla... read more

Kenny Bryant's profile image
Kenny Bryant 
a month ago

Very, very slow. If you are in a rush. Just go to a different location. Everyone always seems bored and has no sense of urgency. Also my banking details were not changed when i requested them to be and it took a whole second trip to have it corrected. 

Sara Cain's profile image
Sara Cain 
2 months ago

I haven't had many struggles with Fifth Third in the past but recently I had opened a new account with Jacob Lazarus and he seemed to know what he was doing but throughout the process of opening an account it seems as though he may be unorganized and need some mentoring before he works with customers again. I opened a new account about 2 months ago and never got a debit card connected to the account come to find out after calling, emailing, and texting him multiple times with no reply that he never applied for a debit card f... read more

Michael Schmidt's profile image
Michael Schmidt 
7 months ago

Avoid 5/3. Glitchy app to start. Employees don't make it to meetings, and missing some fundamental features that every other bank offers, like viewing transaction history more than 6 months back, or exporting transactions as csv. They commit Fraud, Fined and CEO making 9 million ... not too bad Tim. “Fifth Third Bank was accused of opening unauthorized bank accounts and illegally repossessing vehicles, leading to a $20 million fine from the Consumer Financial Protection Bureau (CFPB)." While at the same time: "Fifth Third … ... read more

Virginia B's profile image
Virginia B 
9 months ago

Frequently asked questions about Fifth Third Bank & ATM

How is Fifth Third Bank & ATM rated?

Fifth Third Bank & ATM has a 2.3 star rating with 62 reviews. 

When is Fifth Third Bank & ATM open?

Fifth Third Bank & ATM is closed now. It will open at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com