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3061 Harrodsburg Rd, Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Branch service is good (slow at times) but the 5/3 online/phone customer service is definitely one of the worst in the business. I applied for an additional credit card user back in Oct., which I never received - called again in Nov., where I had to provide all of the information again - but never got the card. Went by the branch a couple weeks ago requesting an update - they couldn’t help - so I gave up and got a card with another bank. Unfortunately, after almost 20 years with them, I will most likely be closing my account... read more
Great customer service
Was excited to open a new account from my kinda outdated credit union. Thought things would be easier. I was wrong. Apparently funding the account is a nightmare. After running into so many limits and restrictions (i was moving a primary bank account), I went in with a paper check bc electronic transfers were all limited to relatively small amounts. Talked to the teller, he was great. Rudy, he was friendly and informative. He said funds likely available next day. Several days later no funds. I finally chat online and the ban... read more
Please ask your tellers to stop making comments about how large or small business deposits are. It’s unprofessional. Stick to the business at hand please. Small talk isn’t necessary esp when it’s insulting. Thank you
Fifth Third Bank & ATM has a 3.3 star rating with 28 reviews.
Fifth Third Bank & ATM is closed now. It will open tomorrow at 9:00 a.m.
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