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Fifth Third Bank & ATM

2.5

About this business

Fifth Third Bancorp is a financial services company operating 15 affiliates. Its four main businesses are Commercial & Branch Banking, Consumer Lending and Investment Advisors. Member FDIc. 

Location details

1420 E 53rd St, Chicago, IL, 60615, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.555 reviews
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Doris Bucher's profile image
Doris Bucher 
6 years ago

Their login online malfunctions way too much. Won't accept password and then locks me out. Too many times. The password is correct. I have tried every way I know of. Including copy and past of the password. And their number to call is not for checking but credit cards. 

Genna Gayon's profile image
Genna Gayon 
6 years ago

How about you alert your customers and let them know if you're going to increase their secured cc payments instead of letting us think we're good to go and paying on time, then charge us $38 late fee? I've tore up your secured card and will pay it off next week and cancel your services altogether. I've been banking with 53rd since 2013 both checking and cc, and your services have gone down the drain. I had already canceled out my savings account because of all the fees that your bank tacks on that was eating away at my savin... read more

Patrick Joseph Naughton's profile image
Patrick Joseph Naughton 
6 years ago

horrible bank in regards to handling our mortgage. failed to paid our home insurance and now refuses to refund our money we give them. If this bank disappeared off the face of the earth the world would be a better place 

Mary McMahan's profile image
Mary McMahan 
6 years ago

I have a new mortgage with this bank and I am getting the run around. You have not paid my homeowners insurance and I will be cancelled as of Weds. I have been on the phone since last Weds and I am getting the run around. They tell me the main phone lines are down. Not My Problem. You have my money escrowed please pay my insurance. 

Tim Stewart's profile image
Tim Stewart 
6 years ago

They could make an efforts to understand their patrons. Increasing my Mortgage by $3000.00 per year with a shortage of escrow that is an administrative error on their part is not reasonable or understanding. I need to get this fixed as soon as possible. 

Kari Ann Shaver's profile image
Kari Ann Shaver 
6 years ago

The escrow didn’t pay my home owners in time resulting in cancellation. Thank you 53rd bank! Zero starts. Very limited hours in mortgage department and lack of follow up. 

Mark Bach's profile image
Mark Bach 
7 years ago

Got off the phone earlier with the corporate office CS Supervisor Candace. Evidently she does not understand how to let me speak to her supervisor. No, scratch that. She refused to transfer me. I would not ask her to explain how to water a lawn. They charge ridiculous fees at various dates. No explanation why it is here, But not all these other times. Never do business with the folks. They are as crooked as a dogs hind leg. 

Allen Richardson's profile image
Allen Richardson 
7 years ago

WORST BANK TO BANK AT!!!!! I opened up an account as an UBER drive as was told that I would get $200 deposited. After this not happening no on would tell me anything as to why, As I transfer money out of this account to close it, they allowed the transfer to happen twice, I called them to investigate and today got a letter from a collector, I looked in to my account and it is closed. So if you are wanting to bank with this outfit be warred, they suck at customer service. 

Em Pea Jay's profile image
Em Pea Jay 
8 years ago

Worst customer service ever with (alleged) customer service representatives! 

Frequently asked questions about Fifth Third Bank & ATM

How is Fifth Third Bank & ATM rated?

Fifth Third Bank & ATM has a 2.5 star rating with 55 reviews. 

When is Fifth Third Bank & ATM open?

Fifth Third Bank & ATM is closed now. It will open at 9:00 a.m. 

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