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Fifth Third Bank & ATM

2.6

About this business

Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart®locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, ... read more

Location details

4240 Old Monroe Rd, Indian Trail, NC, 28079, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.636 reviews
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C K.'s profile image
C K. 
on Google
a month ago

Wait times just to cash a check are way to long for any small bank. And you will see 3 people sitting in offices while long lines at tellers with one teller that is the only one knowledgeable. One female teller is amazing. Many times everyone seems to take lunch at same time. Stood in line for over an hour to cash a check. And don’t even attempt drive thru- watched 3 people drive through and leave due to wait. We will soon be transferring all of our money from this bank- just too frustrating when you have to go in. 

Wendy Eldridge's profile image
Wendy Eldridge 
on Google
2 months ago

This branch is very slow, they are not in a hurry for anything. The Teller's are rude and not friendly at all. I have been banking here for 5 years and the Only reason I still bank with them is because my mortgage is through the bank. My daughter recently closed her account due to the rudeness she has encountered as well. They need a whole new staff turn over or train the ones they have in Customer service! 

Howishia Mcfadden's profile image
Howishia Mcfadden 
on Google
4 months ago

I recently had the pleasure of working with Darrell Holland, the branch manager at Fifth Third Bank, after experiencing a fraud issue with my account. From the moment I walked in, Darrell provided exceptional customer service, handling my concerns with professionalism, patience, and expertise. Not only did he resolve the fraud issue efficiently, but he also took the time to educate me on financial management, helping me gain a deeper understanding of how to build wealth and establish a strong banking relationship. His guidan... read more

Frisco Stuart's profile image
Frisco Stuart 
on Google
5 months ago

If you want to be looked at stone-faced like "Why are you here?" by tellers, come to this place! 

Tatyana Kustina's profile image
Tatyana Kustina 
on Google
6 months ago
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Frequently asked questions about Fifth Third Bank & ATM

How is Fifth Third Bank & ATM rated?

Fifth Third Bank & ATM has a 2.6 star rating with 36 reviews. 

When is Fifth Third Bank & ATM open?

Fifth Third Bank & ATM is open now. It will close at 5:00 p.m.  

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