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Fifth Third Bank & ATM
- Banks
- Indian Trail, NC
About this business
Location details
4240 Old Monroe Rd, Indian Trail, NC, 28079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
As many other people have mentioned, this branch is extremely slow and some tellers are not very friendly. The only location in the Mecklenberg/Union county area that still requires paper deposit slips. While this is the closest location to my home, I will often drive to another location to conduct business. Please overhaul the management here to give a better experience to your customers.
I have always been met with friendly faces and the upmost professionalism. I have been at this bank for almost 10 years. I love my small town bank and the convenience of coming in. They are always willing to help without being pushy. If you want the experience and impersonal feeling of big corporate banks, you won't get that here. If you want to deposit your check with a bankers that come to know you like family, this is the place for you.
Wait times just to cash a check are way to long for any small bank. And you will see 3 people sitting in offices while long lines at tellers with one teller that is the only one knowledgeable. One female teller is amazing. Many times everyone seems to take lunch at same time. Stood in line for over an hour to cash a check. And don’t even attempt drive thru- watched 3 people drive through and leave due to wait. We will soon be transferring all of our money from this bank- just too frustrating when you have to go in.
This branch is very slow, they are not in a hurry for anything. The Teller's are rude and not friendly at all. I have been banking here for 5 years and the Only reason I still bank with them is because my mortgage is through the bank. My daughter recently closed her account due to the rudeness she has encountered as well. They need a whole new staff turn over or train the ones they have in Customer service!
I recently had the pleasure of working with Darrell Holland, the branch manager at Fifth Third Bank, after experiencing a fraud issue with my account. From the moment I walked in, Darrell provided exceptional customer service, handling my concerns with professionalism, patience, and expertise. Not only did he resolve the fraud issue efficiently, but he also took the time to educate me on financial management, helping me gain a deeper understanding of how to build wealth and establish a strong banking relationship. His guidan... read more
Frequently asked questions about Fifth Third Bank & ATM
How is Fifth Third Bank & ATM rated?
Fifth Third Bank & ATM has a 2.6 star rating with 38 reviews.
When is Fifth Third Bank & ATM open?
Fifth Third Bank & ATM is open now. It will close at 5:00 p.m.
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