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Fifth Third Bank & ATM

2.6

About this business

Location details

380 E Main St, Hendersonville, TN, 37075, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.625 reviews
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Elvira A.'s profile image
Elvira A. 
17 years ago

Horrible Customer Service..Do Not Bank HERE!! I banked at this location for a while and most of the tellers are very friendly. The management at this location may be the worst group of guys I have encountered. I had a problem with my account and it took 3 days of calling and leaving messages for the manager to get absolutely no type of call back. I finally went into the branch on my lunch hour and the manager was still unavailable. I spoke to the new account manager,Jason, he was a car salesman at best. He kept on giving me ... read more

Dana L.'s profile image
Dana L. 
17 years ago

Banking The fifth-third bank in New Albany and Sellersburg in Indiana are very convenient and easy to locate. The are helpful and the on-line banking is very convenient and easy to use. I would recommend this institution to any and everyone. 

Don A.'s profile image
Don A. 
17 years ago

Do What They Want We are a small volunteer fire department that banks with this bank. When we opened the account we set up the physical address and then the post office address. The reason is that we have 30 firefighters that check the mail box from time to time and where they put the mail is sometimes a mystery! After a few months this bank will change the address back to the physical address so I have to call and get it corrected! Then again they change it to the physical address and I do not get the statements that I need... read more

Amy E.'s profile image
Amy E. 
17 years ago

This branch is wonderful! I recently went into the Fifth Third location in the Kroger off of West Broad street and had a wonderful experience. Not only was the entire staff knowledgeable and helpful, they were extremely nice. They answered my questions quickly and efficiently and the girls made me feel very welcome and comfortable. (They are so fun to talk to!) The manager even came out to make sure everything was going well with my accounts. They truly care about each individual person. Next time I have any banking needs I ... read more

leonard k.'s profile image
leonard k. 
17 years ago

Broadway Bank an Inconveinent Archaic Money Changer Location was my primary reason for Starting an account on Broadway. Wheel Chair accessibility and one on one service seemed to be a good reason to do so. Service is inept to such a degree that I have made my decision to Bank elsewhere. Being an English speaking native is definitely a problem at Broadway Bank. Most often customer service representatives albeit pleasant on the surface are so nervous that their information concerning problems is mystic and elusive at best. The... read more

s.t. h.'s profile image
s.t. h. 
17 years ago

Excellent Customer Service Karen assisted me and my daughter in opening up a Student Saving Account. Atmosphere was very inviting, friendly, and had a sit-down-and-relax-you're-at-home type of feeling. Would recommend this bank's branch to anyone looking for friendly,efficient customer service provided with a smile. 

Vladimir S.'s profile image
Vladimir S. 
17 years ago

Can not be better Being customer of Broadway bank for over 15 yearsd I have never experienced any problems as those described by other reviewers Services provided by their employees were always so excellent that i kept my accounts even after moving in a suburb 25 miles from the bank. 

Cheryl P.'s profile image
Cheryl P. 
17 years ago

Fast service Nine out of 10 times when I use this bank, I go through the drive through and use the pneumatic tube. The clerks are always very prompt about processing my deposit and even put a dog treat in the tube when I have one of my beasties in the car. 

Keith R.'s profile image
Keith R. 
18 years ago

Banker I am a customer of American Chartered Bank and from what Scott E. tells, He does not seem to be telling the whole story. When the banker would ask you if you owed money, he wasn't asking about just ACB, there asking about any bank because Scott E.'s SSN is put into a program called Chex Systems which lets banks know if a certain person owes any other bank money. They do not look at your credit score at any time. Bottom line is that if you ever owed money to any financial institution, you will be on that report, and yo... read more

Frequently asked questions about Fifth Third Bank & ATM

How is Fifth Third Bank & ATM rated?

Fifth Third Bank & ATM has a 2.6 star rating with 25 reviews. 

When is Fifth Third Bank & ATM open?

Fifth Third Bank & ATM is closed now. It will open on Monday at 9:00 a.m. 

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