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Fifth Third Bank & ATM
- Banks
- Nashville, TN
About this business
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart®locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, ... read more
Location details
1713 Mallory Ln, Nashville, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Worst experience ever, especially at this branch. The bakers need to learn more about their products and the qualifications before they suggest a solution and pull credit on their clients. As soon as we sell our house and no longer have a mortgage with Fifth Third we will be terminating all of our accounts and switching to Regions or US bank where we have other accounts and are much happier with there support, and day to day customer service.
Worst 5/3 bank I have ever been to! Everytime I go I get an attitude from the bank teller who directly told me to my face she doesn’t like to count money. Then why are you working at a position that requires you to do so! I needed to take out a large some of cash and I wanted it in 100$ with the last 200 in 20s. The bank teller rolled her eyes at me when I told her this and said to me she doesn’t want to do that. I never gave her any sort of attitude and I just wanted my money in the way I requested it to be. Eventually, my ... read more
I’ve banked in Tennessee since 1996 and have never experienced such poor service as I did at Fifth Third Bank’s Brentwood location (1713 Mallory Lane). I came in simply to access my funds, but the branch manager, Thomas Magnant, refused to release my money over a minor discrepancy with my mother’s maiden name. This was due to a simple typo made by the previous banker when they opened my account—part of the name was clearly visible, but Thomas still wouldn’t let me access my own funds. I waited for over 30 minutes while he co... read more
Switched to Fifth Third due to customer service issues at previous bank. Opening account was seamless. Called in to get help with mobile deposit limit. Worker who I spoke with said she would need to talk to someone else but would give me a call back. Over a week later and no call back is extremely disappointing. Hope this type of service is not what I should expect moving forward or it will be a short lived relationship with 5th/3rd.
My bank person was Madison and she went well beyond for me has a new customer. She made me feel like I was number one when setting up my account. Time had past by and I had an issue with my account and app was locked due to changing phone numbers and phone. I tried for weeks to get it fixed at a branch and online, and it seemed like no one really cared to fix my issue. Madison was no longer at the branch and she transferred to the branch in Franklin to become the bank manager. I called her branch and she had me up an running... read more
Frequently asked questions about Fifth Third Bank & ATM
How is Fifth Third Bank & ATM rated?
Fifth Third Bank & ATM has a 2.8 star rating with 13 reviews.
When is Fifth Third Bank & ATM open?
Fifth Third Bank & ATM is closed now. It will open at 9:00 a.m.
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