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Fifth Third Bank & ATM
- Banks
- Elgin, IL
About this business
Location details
525 Waverly Dr, Elgin, IL, 60120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Today I had to call my bank all because one of my auto payments came early, and let me tell you I wasn’t ready for it!!! I got on a call and Luis was able to help me out no problem even thought they were closing he took his time to show me options and got it resolved for me!! Thank you so much Luis!!!
I came to this branch at 10:29 this morning and in person withdrew $850 from my account by a clerk who was around 25 years old. which included eight $100 bills and one $50 bill. And immediately I went to chase bank a few steps away from this bank to deposit in my account. There, the bank employee said that one of the 100 dollar bills was fake, and I immediately called Fifth Third Bank in less than five minutes . Surprised ! Manager Sonia said since you left the bank, you cannot change your money while they had cameras and I ... read more
This branch only has personal bankers by appointment. I've been to other branches where appointments were not required, and are more than happy to help. I've also been to other banks who are happy to help walk-in's first come first serve, even if they come 10 minutes before close. My business with all of my paperwork provided would have only taken 5-10 minutes as it did with the other branch. This branch needs customer service training.
Service is always good when I am there. They do need to answer phone when calling. No one answers when I call. The biggest complaint I have is with 5/3 directly is why the heck do you charge us to take our money out. If I use a cash station elsewhere I get charged $3.00 firm them and then 5/3 charges me another $3.00. That is shameful. You have my money and are also making money on it and then are charging me for taking it out. What the heck. My fees alone are killing me. I have two other banks and they don’t charge me. Make... read more
Frequently asked questions about Fifth Third Bank & ATM
How is Fifth Third Bank & ATM rated?
Fifth Third Bank & ATM has a 2.9 star rating with 24 reviews.
When is Fifth Third Bank & ATM open?
Fifth Third Bank & ATM is closed now. It will open at 9:00 a.m.
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