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398 W El Camino Real Suite 102, Ste 102, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just had a complex question on Halloween that I couldn’t figure out thru the app or find answers to online. Was very pleased with quick, direct and friendly help, right when I got in! Even offered to help me with my app. They didn’t even ask for my name - and I should have asked them theirs! Thanks to the frontline and back up people that helped me quickly and calmed my nerves! I’ll be back! 😁👍
My thanks to Rohaib for his exceptional patience and clear, detailed explanations.
Had a technical issue with data feed not showing up on my Fidelity browser page due to an “upgrade” forced on customers. Front desk disinterested in resolving the problem; pointing me to a phone number with some abruptness When I asked to speak to the branch manager, Mr Jeff Liu(?) he of course was not available and the staff were instructed not to give out his contact details- requested an appointment (F2F) but has chosen to call at times when the phone won’t be answered, though was requested to open a channel of communicat... read more
This illogical company with zero compassion refused to lift a hold on a lowsy $100, after it'd been deposited for 7 days. I was very clear I was at the Cancer Treatment Center (City of Hope now) and needed the funds to pay a medical bill so I could get my chemo treatment completed as scheduled. Absolutely zero help from Fidelity to get access to my money market funds. Minor request regardless of my brain cancer but they didn't care either way. Terrible.
Fidelity Investments has a 3.4 star rating with 37 reviews.
Fidelity Investments is closed now. It will open tomorrow at 8:30 a.m.
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