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Your Investor Center can help with everything from building a plan to selecting the accounts that may be right for you. Come visit us today. We offer the following services: Annuities, College planning, Estate planning strategies, Investment guidance, Life insurance, Retirement planning, Wealth planning strategies. Surface parking is available.
59 Wolf Rd, Albany, NY, 12205, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My father-in-law had his retirement account transferred by his ex-employer to Fidelity from another financial services company. It was a somewhat complex situation. We went into the Albany office and, although it took two hours, Lilien was very helpful and did everything that she could to help resolve the situation. Dealing with Fidelity can be complicated, but so far I have had only positive interactions with this local office.
If you submit documentation here, make sure you follow up with the agents in the back office as this branch will cause an issue with your account.
They have horrible customer service. I have been using the account from past 20 years. They don't even respond to my secure messages. They really sucks.
1 star is giving them grace. Can not access my hard earned investment $$. Unreal. If I'm sick or dying.. wow awesome that will help !! ABSOLUTELY ABURD !!
Fidelity Investments has a 3 star rating with 27 reviews.
Fidelity Investments is closed now. It will open at 9:00 a.m.
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