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Fidelity Investments

3.1

About this business

Your Investor Center can help with everything from building a plan to selecting the accounts that may be right for you. Come visit us today. We offer the following services: Annuities, College planning, Estate planning strategies, Investment guidance, Life insurance, Retirement planning, Wealth planning strategies. 

Location details

2580 W El Camino Real Suite 9, Ste 9, Mountain View, CA, 94040, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.119 reviews
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Dave Cortright's profile image
Dave Cortright 
on Google
a month ago

Their incompetence cost me over $2000, and they refused to take responsibility. Thankfully, Fidelity's competitors offer cash bonuses for moving your money to new investment accounts. Search for "brokerage account bonus". I moved mine to JP Morgan, Schwab, and Tastytrade and netted far more than the $2000 loss Fidelity caused. Pankit Patel was my financial advisor. He earned a commission of nearly $500 on the transaction that cost me the money. He never once offered this as a gesture of reconciliation, nor did he ever apolog... read more

Grace Cheng's profile image
Grace Cheng 
on Google
6 months ago

I recently had a frustrating experience with the front desk service that left me feeling unsupported. My initial online application failed. Instead of offering any real assistance or troubleshooting, the front desk representative simply instructed me to repeat the exact same online process that had already failed. Unsurprisingly, the application failed again. At this point, rather than escalating the issue or attempting to find a solution, I was simply told to print out a paper application, complete it at home and mail it to... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

This branch clearly has customer service problem. The front staff can not perform some basic services such as opening an account. They kept walk back and forth to consult the "manager" who never appeared to address issue him/herself. Would not go there if you have service related issues. 

mj wang's profile image
mj wang 
on Google
a year ago

This branch clearly has customer service problem. The front staff can not perform some basic services such as opening an account. They kept walk back and forth to consult the "manager" who never appeared to address issue him/herself. Would not go there if you have service related issues. 

John C. Lukrich's profile image
John C. Lukrich 
on Google
a year ago

Great bunch of professionals always willing to assist 

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Frequently asked questions about Fidelity Investments

How is Fidelity Investments rated?

Fidelity Investments has a 3.1 star rating with 19 reviews. 

When is Fidelity Investments open?

Fidelity Investments is closed now. It will open at 9:00 a.m. 

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