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Fidelity Bank & Trust

3.8

About this business

Location details

610 Gilbert St, Charles City, IA, 50616, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.810 reviews
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Only _1lex's profile image
Only _1lex 
a week ago

The staff doesn't know what they're doing. They told me to bring pay stubs to make an account there. Lexie Weydert blamed they are just new and don't know, Even if they're very new. Just shows how the management is teaching them. They should know if someone calls about a checking account know what to say to someone they are a bank. At first Lexi was very kind it seemed very helpful in the beginning. She gave me a folder and told me this section was stuff that needs to bring she separated them to make sure I bring the papers ... read more

B Saed's profile image
B Saed 
2 months ago
Jay Jung's profile image
Jay Jung 
4 months ago
Leslie Lewis's profile image
Leslie Lewis 
a year ago

I have banked with Fidelity for over 11 years (long before they changed their name from State). The staff I have come into contact with at the 4 physical branches and all the folks that man the chat in the mobile app are all extremely kind, professional, and helpful. I have reccomended this bank twice in the last couple of months. Thank you for your courteous service! 

James Jr. Martin's profile image
James Jr. Martin 
a year ago

Helpful loan officers and tellers, overall great people to do business with! 

Frequently asked questions about Fidelity Bank & Trust

How is Fidelity Bank & Trust rated?

Fidelity Bank & Trust has a 3.8 star rating with 10 reviews. 

When is Fidelity Bank & Trust open?

Fidelity Bank & Trust is closed now. It will open tomorrow at 8:00 a.m. 

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