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6626 Fleet Dr, Alexandria, VA 22310, Alexandria, VA, 22310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
customer service is terrible. i ordered a chewy package, on sept 30th, was sent an email it would be delivered to my address on oct 2nd, it was not. instead i was given the run around as to the package location, i was told it was at 2 of the fedex pick up locations, it was not. the lady on the phone said "thank you for making this my burden" which i thought was disrespectful as well as unprofessional. i was then told the package is sitting in the wearhouse and will be delivered on oct 3rd. to which i got an email (10-03-25) ... read more
Despite being home every single time, they refused to actually deliver to my apartment unit. Based on other reviews, seems like this is a pattern for this location. I left a note on my door to indicate that I AM HOME, YOU JUST NEED TO KNOCK, yet they still “failed” to deliver. They never bothered to knock or attempt delivery. Then they lied on a call about sending it to a closer location for me to pickup the package (which I shouldn’t have even had to do if their delivery driver wasn’t lazy).
My package was delayed so I went down to this FedEx location on a Friday night (10/25/24) since I needed the package that evening. Jamar helped me and was awesome! He searched for my package for thirty minutes and although he didn’t find it (it got delivered the next morning), I really appreciated his time and effort. Jamar went above and beyond what he needed to do 😊
This has been an awful experience. My package was never received and FedEx initially denied this incident
FedEx Home Delivery has a 2.8 star rating with 43 reviews.
FedEx Home Delivery is closed now. It will open tomorrow at 9:00 a.m.
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