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FedEx Ground
- Couriers & Delivery Services
- Chicopee, MA
About this business
Location details
140 Lonczak St, Chicopee, MA 01022, Chicopee, MA, 01022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I sat down today fully prepared to leave a 1-star review, like everyone else on here.... Twice, a door tag greeted me instead of my package, because the driver wouldn't climb one flight of stairs to my second-floor apartment, even with a note in the app asking him to knock upstairs. And with no ETA in sight on my Amazon order, I could feel a third tag coming, so I decided to track the package down myself. Seven FedEx agents. Six angry calls later. Six variations of "there's nothing I can do." But the seventh, one patient, de... read more
Horrendously bad company. They don’t pick up and you can’t speak to a human
They never ring the doorbell for signature delivery
Great customer service on a critical package delivery. Thank you Isabel!
Worst shipping company ever! I've had like 5 failed delivery attempts from them. It's always for an alcohol delivery. They never even try checking off someone is home. I've even tried to have it delivered to my work where there is always someone available to recieve the delivery. And still problems ("Failed delivery attempt"). Today I left work 5hrs early to make sure I'd be home to recieve the package. Delivery window stated a nearly 3 hour window. That window of time ended 2 hours ago! I'm still sitting in my driveway wait... read more
Frequently asked questions about FedEx Ground
How is FedEx Ground rated?
FedEx Ground has a 1.7 star rating with 339 reviews.
When is FedEx Ground open?
FedEx Ground is closed now. It will open at 9:00 a.m.
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