FedEx Ground

Michaela Houff 

on Google

a week ago

Zero stars. Will never buy from a company that uses fedex shipping again. “Attempted delivery” for my package 3 times. Confusing because the package didn’t even need a signature. On the third time they finally post a photo in tracking information of a road closed sign on my street. What they seemed to fail to notice was the detour sign. It was even shown in the picture. Yes my street is partially closed, however, miraculously I can make it to my house every night. The detour is less than 2 minutes through a neighborhood. The... read more

Marc Tassin 

on Google

a month ago

UPDATE: I got a call from a delivery manager at the Saline office today. It sounds like the problems have gotten visibility! I've encouraged them to read everyone's reviews. Cross your fingers - maybe we can finally update these reviews in a positive way. EDIT: This is for the shipping location, not the company alone. And like others, FedEx has lied about delivery attempts - we've gotten emails saying delivery attempted except it wasn't - I work from home at a desk with a window facing the driveway. I know when a car pulls i... read more

Jeff Muck 

on Google

a month ago

If I could rate below a 1 star, I would. They refuse to deal with drivers not following delivery instructions. Packages have been delivered to neighbors, left by the mailbox, in the dirt at the end of the driveway and also damaged. When not delivered you have to contact the company you ordered from for resolution. An absolute joke of a management team at this location.